STUDENT CELLS & COMMITEES
STUDENT'S GRIEVANCE REDRESSAL COMMITTEE (SGRC)
The Student Grievance Redressal Committee (SGRC) at our college is dedicated to upholding a harmonious and equitable educational environment. Aligned with the University Grants Commission (UGC) regulations, the SGRC serves as a formal mechanism for students to voice concerns related to academic and administrative matters, ensuring prompt and fair resolution.
The SGRC shall receive complaints, conduct inquiries as per the procedure laid down under the Regulations/ Act and submit its report of findings in the lodged matter to the Head of the Institution.
Procedure for Redressal of Grievances
According to the guidelines of the University Grants Commission (UGC) vide its gazette dated 11 April 2023 (Extraordinary, Part III, Section 4 University Grants Commission (Redressal of Grievances of Students) Regulations, 2023 and as per the Shivaji University Circular Ref No. Students Development/01382 dated 17.05.2023,
- Each institution shall, within a period of three months from the date of issue of this notification, have an online portal where any aggrieved student may apply seeking redressal of grievance.
- On receipt of an online complaint, the institution shall refer the complaint to the appropriate Students’ Grievance Redressal Committee (SGRC), along with its comments within 15 days of receipt of the complaint on the online portal.
- The SGRC shall fix a date for hearing the complaint which shall be communicated to the institution and the aggrieved student.
- An aggrieved student may appear either in person or authorize a representative to present the case.
- Grievances not resolved by the SGRC within the period provided in these regulations may be referred to the Ombudsperson by the university.
- Institutions shall extend co-operation to the Ombudsperson or the SGRC (s), in early redressal of grievances.
- The Ombudsperson shall, after giving reasonable opportunities of being heard to the parties concerned, on the conclusion of proceedings, pass such order, with reasons thereof, as may be deemed fit to redress the grievance and provide such relief as may be appropriate to the aggrieved student.
- The institution, as well as the aggrieved student, shall be provided with copies of the order under the signature of the Ombudsperson.
- The institution shall comply with the recommendations of the Ombudsperson.
- The Ombudsperson may recommend appropriate action against the complainant, where a complaint is found to be false or frivolous.
The purpose of these regulations is to provide opportunities for redressal of certain grievances of students already enrolled in any institution, as well as those seeking admission to such institutions, and a mechanism thereto.
Grievance means, and includes, complaint(s) made by an aggrieved student in respect of the above-mentioned regulations.
Objectives
- Promote a Cordial Atmosphere:
Foster a respectful and supportive environment by encouraging healthy relationships among students, and between students and faculty.
- Establish Accessible Grievance Mechanisms:
Provide a transparent and efficient process for students to address grievances, ensuring their concerns are acknowledged and resolved promptly.
- Encourage Open Communication:
Motivate students to express their issues freely, without fear of retribution, promoting a culture of openness and trust.
- Ensure Accountability:
Hold college officials responsible for addressing student grievances courteously and effectively, maintaining institutional integrity.
Functions
- Grievance Reception:
Accept complaints from students concerning academic, administrative, or personal issues affecting their college experience.
- Impartial Evaluation:
Assess the validity of each grievance objectively, adhering to principles of natural justice to ensure fairness.
- Timely Resolution:
Strive to resolve complaints within a stipulated timeframe, providing solutions that are just and satisfactory to all parties involved.
- Preventive Measures:
Advise students and staff to maintain mutual respect and patience, preventing conflicts and fostering a positive educational environment.
- Confidentiality Assurance:
Handle all grievances with the utmost confidentiality to protect the privacy and dignity of the individuals involved.
The SGRC plays a key role in maintaining a supportive and responsive educational atmosphere, ensuring that student concerns are addressed with fairness and integrity.
Composition
| Sr. No. | Name of the Member | Position in Committee | Designation |
|---|---|---|---|
|
1 |
Dr. Manoj D. Gujar |
Chairperson |
IQAC Coordinator Professor & Head (English) |
|
2 |
Dr. Dattatraya B. Shedage |
Coordinator |
Associate Professor & Head (Economics) |
|
3 |
Dr. Ashok R. Shelar |
Member |
Professor & Head (Marathi) |
|
4 |
|
Member |
Assistant Professor (Coordinator, Commerce) |
|
5 |
|
Member |
Assistant Professor (Coordinator, Science) |
|
6 |
Ms. Prajakta R. Bhise |
Member |
Assistant Professor (Coordinator, B.Voc.) |
|
7 |
|
Member |
Student Representative |
According to the Maharashtra Public Universities Act 2016, Chapter III 56 (2) (b) and as per the directives of Shivaji University, Kolhapur vide its letter SU/BSD/242 dated 08 Feb. 2019, and according to the guidelines of the University Grants Commission (UGC) vide its gazette dated 11 April 2023 (Extraordinary, Part III, Section 4 University Grants Commission (Redressal of Grievances of Students) Regulations, 2023 and as per the Shivaji University Circular Ref No. Students Development/01382 dated 17.05.2023, the college has constituted the ‘Students Grievance Redressal Committee’ (SGRC).
Contact
Dr. Dattatraya B. Shedage (Coordinator, Student’s Grievance Redressal Committee)
Cell: +91 99881848498, E-mail: shedagedattatraya@pskcollegedeur.ac.in